Privacy Policy

SCNetwork is committed to protecting the privacy of members and customers.

Last updated: November 18, 2025

Strategic Capability Network (“SCNetwork”, “we”, “us”, or “our”) is a not-for-profit association based in Canada. We are committed to protecting the privacy of our members, event participants, and visitors to our website (scnetwork.ca). This Privacy Policy explains how we collect, use, disclose, and safeguard personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Ontario privacy laws.

By using our website, registering as a member, or participating in SCNetwork programs or events, you consent to the practices described in this Privacy Policy.


1. Contact Information

If you have questions about this Privacy Policy or would like to request access, correction, or deletion of your personal information, you may contact us at:

Email: info@scnetwork.ca
Website: https://scnetwork.ca

2. Personal Information We Collect

We collect personal information only as necessary for membership administration, event registration, communication, and improving our services.

2.1 Information You Provide Directly

This may include:

    • Name

    • Email address

    • Phone number

    • Employer / organization

    • Job title or HR role

    • HR specialties, areas of interest, and professional focus

    • Company bio and profile details

    • HR role history

    • Peer Forum participation and affiliation data

    • Social media links (e.g., LinkedIn)

    • Profile images or professional headshots

    • Event attendance information

    • Responses to forms, surveys, or membership applications

2.2 Payment Information

SCNetwork does not store or process payment card details.

Payment information is securely processed by Stripe, a PCI-compliant third-party payment processor. Stripe may collect:

    • Billing name

    • Billing Phone Number
    • Billing email

    • Billing address

    • Partial credit card details (non-sensitive)

Payment-related data resides with Stripe, not SCNetwork.

3. Information Collected Automatically

When you use scnetwork.ca, we may automatically collect certain data using cookies and analytics tools, including:

  • IP address

  • Device type and browser

  • Pages visited

  • Time spent on pages

  • Referral sources

3.1 Google Analytics 4 (GA4)

We use GA4 to understand website usage trends. GA4 may collect generalized location (city-level), device identifiers, and usage behavior.

You may opt out using Google’s tools:  https://tools.google.com/dlpage/gaoptout/

4. How We Use Personal Information

SCNetwork uses personal information to:

  • Create and manage member accounts

  • Administer Peer Forum memberships and related programs

  • Process membership applications, renewals, and event registrations

  • Deliver event confirmations and reminders

  • Manage internal communication related to SCNetwork programming

  • Send newsletters, updates, and association communications

  • Maintain accurate financial records

  • Improve website functionality and user experience

  • Comply with legal and financial recordkeeping obligations

We do not sell or rent personal information.

5. How and When We Share Personal Information

We share personal information only when necessary to operate the association or provide services. This includes:

5.1 Service Providers

We use reputable third-party service providers, including:

    • Stripe – online payment processing

    • QuickBooks Online (QBO) – accounting

    • Synder – financial syncing and reconciliation

    • PMPro (Paid Memberships Pro) – membership management

    • The Newsletter Plugin – email campaigns

    • WP Mail SMTP + SendLayer – transactional email delivery

    • Google Analytics (GA4) – site analytics

Each provider adheres to applicable privacy and security standards.

5.2 Event Programs

For SCNetwork events and Peer Forums, we may disclose attendee lists to:

    • Volunteer organizers

    • Facilitators or guest speakers (where needed for planning)

We do not publish sensitive personal information publicly.

5.3 Legal Requirements

We may disclose personal information where required by law or regulatory authority.


6. Consent

By using our services or submitting information, you consent to the collection and use of your personal information as described in this Privacy Policy.

You may withdraw consent at any time, subject to legal or contractual restrictions.

7. Data Retention

We retain personal information indefinitely unless you request its deletion, except where financial or legal obligations require continued recordkeeping.

Financial transaction records may be retained for a minimum of seven (7) years to comply with Canadian accounting laws.

8. Your Rights Under Canadian Law

Under PIPEDA and Ontario privacy laws, you have the right to:

  • Access your personal information

  • Request corrections

  • Withdraw consent

  • Request deletion, where applicable

  • Ask how your data has been used or disclosed

We will respond to all requests within legally required timelines.

9. Security Measures

We take reasonable technical and organizational measures to protect personal information, including:

  • SSL encryption on SCNetwork.ca

  • Secure hosting

  • Access controls and role-based permissions

  • Regular updates and security patches

  • Use of PCI-compliant payment processor (Stripe)

  • Secure email delivery through SendLayer

However, no online system can guarantee absolute security.

10. Cookies and Tracking Technologies

SCNetwork uses cookies to:

  • Enable website functionality

  • Remember preferences

  • Analyze usage and trends (via GA4)

You may disable cookies in your browser; however, some site features may not function properly.

11. Third-Party Websites

SCNetwork.ca may contain links to external websites. We are not responsible for their content or privacy practices. We recommend reviewing those websites’ privacy policies before providing personal information.

12. Children’s Privacy

SCNetwork programs and services are intended for adults only.

We do not knowingly collect personal information from individuals under 18 years of age.

13. Changes to This Privacy Policy

We may update this policy from time to time. The latest version will always be posted on scnetwork.ca with the “Last Updated” date at the top.

14. Contact Us

If you have questions or would like to submit a privacy request, contact:

info@scnetwork.ca