Back Office

Welcome,

The following blocks of functionality are displayed to everyone and then access restricted.  This means that you may not have access to all the functionalities below.  If you fee you should have access, please reach out to Daryl (daryl.oliver@scnetwork.ca).

Expense Claim Form

Submit expense for reimbursement from the SCNetwork, view claim status and list of submitted expense claims.

Submit Claim View Claim Status

Membership Reports

View statistical breakdowns of the SCN membership, renewal statistics and ability to export various lists.

Surveys

View the results of various surveys issued by the SCNetwork.  The Post Event Surveys are found in their own section.

User Engagement

View the details on how our site user and members interact with things like log ins, pages visited,  emails, events and registrations, forms and surveys

Website Traffic

View the website access statistics, breaking down what people are visiting on the site, how they got here and where offer are from along with the type of device used to access the site.

Email Marketing

View our email marketing reach with overall and individual newsletter and event notice statistics.  View opens, clicks, unsubscribes, errors and drill down for more details.

Event Registrations

Manage upcoming and past event listings and registration options; view, add and edit registrations for events. Move registrations between events.

Post-Event Surveys

View the post-event survey results.  Surveys are sent to registrants and/or attendees only  if attendance was taken after an event.

User Insights

View all 8,000 SCN users and create segmented lists on membership status, membership types; export data, view user financial and website activity and more.

Peer Forum Management

View current members, renewing members, expired members, onboarding members and cancelled memberships for the Peer Forums you have been granted access to.

Manage Peer Forums View Facilitators

Financial Insights

View financial data live from QuickBooks Online, Bank and Investment account balances & transactions. Outstanding Invoices and Expense payments.

View Insights

Workflow Inbox

Various workflow that you have been assigned to.  These include things like Peer Forum Jon Requests, Expense Claims.

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